The 12th Int'l Conference on Management and Service Science (MASS 2019)  
Conference Date: October 26-28, 2019
Conference Venue: Guilin, China
Webiste: http://www.confmass.org/conference/MASS2019/
Online Registration: http://www.confmass.org/RegistrationSubmission/default.aspx?ConferenceID=1163
Contact: vivianddwang@sina.com

The 12th Int'l Conference on Management and Service Science (MASS 2019) will be held during October 26-28, 2019, at Guilin, China. This Conference will cover issues on Management and Service Science. It dedicates to creating a stage for exchanging the latest research results and sharing the advanced research methods in related fields. This conference has been held successfully in suzhou, Shanghai, Beijing etc. for so many years. 

Publication and Presentation

Publication: Open Access Journal，please contact us for detailed information
Index: CNKI and Google Scholar  
Note: If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract to our Registration System.

If you wish to serve the conference as an invited speaker, please send email to us with your CV. We'll contact with you asap.

Contact Us

Email: vivianddwang@sina.com 
Tel: +86 - 15527426990 
QQ: 3025797047 
WeChat: 3025797047

Conference Topics

The conference is soliciting state-of-the-art research papers in the following areas of interest:

Management Science

• • Accounting and financial information systems Management
  • Auditing and IT Governance 
  • Business strategies and information systems
  • Creative and digital arts technology
  • Decision Support System
  • E-Business Systems
  • E-Commerce Platforms & Models E-Government
  • E-Learning
  • Enterprise Information Systems
  • Financial Management
  • Human Resource Management
  • Information and Communication Technology Management
  • Information systems planning and management 
  • Intellectual Property Right and Patent
  • Inventory Optimization
  • Knowledge Management
  • Knowledge-based systems or expert systems 
  • Logistics Systems Management 
  • Management of Technology in Small and Medium Enterprises
  • Management System Simulation
  • Object-oriented enterprise modelling
  • Operational Management
  • Platform and Shared Economy
  • Project and Program Management
  • Public Policy Management
  • Quality Control and Reliability Management 
  • R&D Management
  • Resource Management
  • Risk Management
  • Security management and technology
  • Social Networking & Application
  • Software agents and intelligent agents
  • Software for business and management
  • Supply chain and logistics management
  • Technological Alliances, Mergers and Acquisition
  • Technology Management
  • Technology Transfer, Marketing and Commercialization

Services Science

• • Business Service Analysis, Strategy, Design and Deployment

• • Business service process modeling and design

• • Business-to-Business Service Control

• • Case Studies in Services-Centric Business Models

• • Consumer/customer service experience

• • Customer relationship management

• • Healthcare Services

• • Mobile Service Computing

• • Quality of Services (QoS) and Cost of Services (CoS)

• • Service Delivery, Deployment and Maintenance Service

• • Service demand forecasting, pricing, and planning

• • Service Innovation and Design

• • Service Interaction Patterns

• • Service Level Agreement (SLA)

• • Service Management, Operations, Engineering, Design, and Marketing

• • Service Modeling and Implementation

• • Service optimization methods

• • Service oriented requirement engineering

• • Service Research, Education, and Practice

• • Service Revenue Models and Utility Computing

• • Service Security, Privacy and Trust

• • Service system modeling, simulation and analysis

• • Service Theories and Development

• • Service-Oriented Architecture (SOA) 

• • Services Engineering Practices and Case Studies

• • Smart Cities and Public Services

• Software Service Engineering