Last date for submission of paper: unknown; Contact person: Training Doyens; OVERVIEWMany business owners and managers have excellent product ideas that could be very profitable. However, their enterprises are not as successful as they could or should be. This is typically due to their lack of a basic understanding of the business management techniques. This webinar is a summary of simple tools and techniques needed to be successful at managing a business.This webinar is a summary of the simple tools, techniques, helpful hints and bits of wisdom included in my published handbook