Contact Person : Melini Hadjitheori; Last Date for the submission of abstract : 08-Mar-2019; This premier marcus evans conference will explore various methods of continuously improving outage communication efforts and plans with customers, regulators, and employees.Utility providers recognize that outages and service interruptions are inevitable and managing the expectations of stakeholders with repeated, effective and evolving communication strategy is imperative for success. Even a Utility gets the messaging right they are always expected to improve and continuously their stakeholders.