Last date for submission of paper: unknown; Contact person: Ijona Skills; Topic : Assertiveness Skills for LeadersRegister : https://www.ijonaskills.us/webinarDetails?webinarid=621&speakerid=46&domain=1&source=AA_LNDiscount Coupon : Use this Coupon (NEW2IJONA) and get (10% Off) On New SignupOverviewThe proper amount of assertiveness can earn you respect, decrease confrontation, and increase the effectiveness of delegation. The definition of assertiveness is communicating your needs, wants and opinions to others in a direct and tactful way then listening to and being receptive to their needs and opinions. Being assertive is not being confrontational or aggressive.Areas Covered in the Session :Understanding Assertiveness -What is it. How do you become more assertive.Define assertivenessDifferentiate between assertiveness, passivity and aggressive response stylesChoose assertiveness techniques in confrontational conversationsUnderstand the personality factor in assertiveness, passivity and aggressionGaining Personal Power Through AssertivenessMake requests of others without fear and trepidationSay "no" when appropriateNegotiate diplomaticallyExert influence on others without being coercive or manipulativeCope with criticism, anger and guiltDifferentiate assertive, passive and aggressive communication skillsSpeaker Profile :Karla Brandau is Keynote Speaker at Ijona Skills. She is a leading authority on leadership for a more productive workforce. She has educated managers with her proven leadership systems in companies such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. Over 85% of the organizations who hire her, invite her back for repeat engagements. Karla is a Certified Speaking Professional (CSP) which is an earned designation given by National Speakers Association.Contact Info :Ijona Skillshttps://www.ijonaskills.us/Email : support@ijonaskills.usPhone : +1 302-830-3132