Contact Person : Melini Hadjitheori ; Last Date for the submission of abstract : 27/09/2018; This marcus evans conference will enable institutions to identify the most suitable processes for RPA and AI automation, and bring value to the business. They will learn key strategies to best quantify the value and demonstrate the return on investment to the business, while seeking to mature their programmes and develop the infrastructure to best support further automation. They will understand how to best scale their programme by developing effective governance and infrastructure, while ensuring understanding and support as they seek to evolve into a hybrid workforce. Finally, they will discuss the best practices to build effective bots, and see how they can move from traditionally automated processes to automate further processes down the value chain.