2nd Annual Achieving Excellence in Contact Centres | Wednesday, May 27th, 2009 | Vienna, Austria | researchpeers

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2nd Annual Achieving Excellence in Contact Centres

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event manager

International Conference

Contact Centres CRM Customer experience Outsourcing strategy Loyalty Retention Churn Customer needs Multichannel implementations Customer Advocacy Recruiting strategy in CC Retaining new talents Virtual CC Future of CC

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2nd Annual Achieving Excellence in Contact Centres

Starts: 27.05.2009 00:00

Ends: 28.05.2009 00:00

Location:

Vienna
Austria

Promoter

Name	Jacob Fleming Conferences
Website	www.jacobfleming.com

Description

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Contact Person : Martin Manik; Last Date for the submission of abstract : Not Available ; Description : IN COOPERATION WITH ECCCO ECCCO - European Confederation of Contact Centre Organisations

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2nd Annual Achieving Excellence in Contact Centres

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