I recently had an interesting conversation with the project manager of a company that we had approached for conducting a quality audit. It seems one of his peers from another organization had recommended him to get in touch with us for this purpose. However, he was not very convinced about it and ended up quizzing me in detail about the necessity of a Quality Audit. It makes for interesting reading since some of the points from that conversation actually showed me why what I do is so critical for construction projects.

I am leaving out the pleasantries from this write-up for the purpose of being succinct (for reference, PM is the Project Manager and SG is Swapnil Gandhi).

PM: I heard about your quality audit at one of my friends’site. He seemed impressed with it and recommended that I explore the need for one at my project as well.

SG: Most certainly sir. That is very encouraging to know. I would say that quality audits should be part of every project’s quarterly, if not monthly routine.

PM: Yes, but there is a difference between his project site and mine. You may have found quality issues at his project, but I run a very tight ship and it is unlikely that there are any gaps in quality control at my project site.

SG: With due respect sir, how are you so sure that there are no deviations from your quality plan at your project site? Do you periodically conduct quality audits?

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https://gemengserv.com/do-i-really-need-quality-audits/